Privacy Policy

H2O Divers Dahab respect your privacy. We want to ensure you that your privacy is protected and that your personal information is handled in a safe and responsible way.

This policy outlines how we aim to achieve this and includes the information collected when:

• you use our website (www.h2odiversdahab.com)
• you made an inquiry
• you sign up to dive with us
• you comment on our blog

Please, ensure you understand this policy in its entirety and take your time to read it.

H2O Divers and GDPR

EU’s General Data Protection Regulation (GDPR) is a game changer in data protection and privacy laws. The EU has realised that while technology has evolved drastically in the last few decades, privacy laws are not. In 2016, EU regulatory bodies dedicated to update the current Data Protection Directive to suit the changing times. This law creates a comprehensive list of regulations that govern the processing of EU resident’s personal data. H2O Divers’ Privacy Policy is compliant with GDPR

What is personal data?

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.

By providing your personal data, you agree that we can use your personal data in accordance with this policy. We collect, use and retain Personal Information about you only to the extent that is reasonably required to conduct our business effectively.

How Do we Get your Consent?

When you provide us with personal information by mail or any of our online contact forms, we assume you understand that your data must be collected to process your request. We will use your data for processing purposes only.

What We Collect

We collect your personal information when you register with us (“User“), when you leave a comment on our blog, when you express an interest in obtaining information about us or our products and services, when you sign a diving activity that require additional information or otherwise when you contact us.

You will be asked to submit personal information about yourself when you fill in any of the contact forms through the website. We may collect the following personal information:

Name, contact information, certification / participation date, date of birth and other information relevant to the services we offer and the staff we engage.

We also may ask you to answer some medical questions in order to check that you can safely participate in scuba diving activities.

What we do with the information?

• Internal record keeping (required by law)
• To gather statistics to help us to improve our products and services
• To evaluate suitability for and allow participation in diving or non-diving related activities
• To administer certifications to be awarded by third party training agencies

We may periodically send emails about news, events, new products and/or services or other information which we think you may find interesting using the email address which you have provided. We may contact you by email, phone, or mail. You will be asked to explicitly consent to this contact.

How long we keep your information for?

Any information we collect from you will only be kept for as long as the law requires us to (currently 7 years) after which it will be destroyed.

When You Access Our Website, H2O Collects:

Other information is collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

Cookies

Like many other websites, we use cookies. We use them to help you personalise your online experience.

A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.

You can set your browser to not accept cookies, but this may limit your ability to use services on our website. For more information about our cookie usage please visit our cookie policy page.

Google Analytics

When someone visits www.h2odiversdahab.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. For our website applications, please see below more information regarding cookies.

To get more information visit http://www.google.com/intl/en-GB/policies/technologies/cookies/

Other Google Tools

GOOGLE FONTS: For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts to display texts and fonts correctly. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. If your browser does not support web fonts, a standard font is used by your computer.

RECAPTCHA V3 – H₂O Divers website uses reCaptcha v3 on the contact forms and on the blog comments to validate that inputs are not passed by bots. ReCaptcha protect our website against unwanted spam and other types of automated abuse.

The use of both of these tools, means that your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. Google tools are subject to the Google Privacy Policy and Terms of Service.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

We will only share your information with companies if necessary to deliver services on our behalf, like for example  tsoHost to host our website and PADI and TDI as main diving organisations that we work with.

• H2O Divers is a PADI 5* Instructor Development Centre and as such would also like to draw attention to the PADI group of companies Privacy Policy. This can be found at: https://www.padi.com/privacy
• H2O Divers is a TDI 5* Professional Development Center and as such would also like to draw attention to the PADI group of companies Privacy Policy. This can be found at: https://www.tdisdi.com/privacy-policy/

We only use WordPress plugins and themes that are hosted by WordPress.org. WordPress.org’s guidelines clearly prohibit tracking users without their explicit informed consent.

Your Choices

You may choose to restrict the collection or use of your personal information at any point.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us.

You have a right to request a copy of the personal information that H2O Divers holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: legal@H2ODiversDahab.com

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.

Please contact us at legal@H2ODiversDahab.com if you have any concerns with regards to the use of your Personal Data and we will happily assist you.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and in hard copy forms or documents.

H2O Divers site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Personal Data You Give Us About Others

If you sign up with us on behalf of someone else. Please, only provide us with information about other person(s) if you have their permission to do so. It’s your responsibility to ensure that the other person(s) are aware that you have done so and that they accepted that H2O Divers may use their personal information as outlined in our above Privacy Policy.

Special Considerations Regarding Children

H2O Divers may collect participant information regarding children who wish to participate in Training Programs, with such participation requiring parental approval. Except for the purposes of providing program completion materials and administering the PADI Quality Management process, information from such children is kept private, is not used by H2O Divers and is not provided for use by any third party at any time.

While H2O Diver cannot prevent children under age from viewing our website, such children may not use or register for the services offered on the site without parental permission. H2O Divers strongly encourages parents and guardians to supervise the activity of all children under the age of 18 in their use of the internet.

Disclamer

At H2O Divers we have worked diligently to provide you with accurate and updated information, however, we cannot be absolutely certain that everything is free of errors or omissions. We will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of this site.

External Links

We take security responsibilities seriously, employing the most appropriate physical and technical measures. Unfortunately, as effective as modern security practices are, no physical or electronic security system is completely secure.

Although we carefully check the content of our website, we do not accept any liability for the content of external links. The operators of the external links bear the sole responsibility for the content of these pages.

If you follow a link to an external website, please note that has its own privacy policy and that we do not accept any responsibility or liability for it. Please check their policy before you submit any personal data.

Changes To This Statement

We will occasionally update this Privacy Policy to reflect company and customer feedback. H2O Divers encourages you to periodically review this statement to be informed of how we are protecting your information.

This policy was last updated in the 20th of July 2020.